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process not being detected?

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taco1991:
ProcessTamer is working great... except there's one program that isn't being detected and doesn't appear in its process list.  It's a Java service (SageTVService.exe), and I really need to create a rule for this app.  Can you help me figure out why ProcessTamer can't see this program?

thanks

mouser:
i think this falls into the class of programs that pt thinks it can't control; i need to make some minor improvements to fix this - it's on my todo list.

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