DonationCoder.com Software > Screenshot Captor

Performance issue

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pierrick.brabant:
My screenshotcaptor begins to be very slow when capturing images.
It takes around 10 seconds to do a printscreen ...

I have no performance issue on other programs on my computer, this is not a lack of CPU or RAM.

Can you help me ?

tomos:
hi pierrick,
1) is this when taking screenshots of your browser?
1a) Is your browser Firefox?
See SC Options:
Basic Capture > Capturing options
Untick 'Capture URL' =>see if that makes a difference

or
2) could this be to do with your anti-virus?
I believe this has been a problem with others in the past: the AV updates, and decides to give SC a hard time.
To rule this out, can you add SC to list of excluded processes in your anti-virus ?

pierrick.brabant:
Really strange ... I restarted my computer (I already did it 5 times !), and it seems to be ok now.
What the **** ?
You can close the ticket.

tomos:
Really strange ... I restarted my computer (I already did it 5 times !), and it seems to be ok now.
What the **** ?
-pierrick.brabant (January 04, 2017, 09:41 AM)
--- End quote ---

well, if it happens again, you know what to start with :)
PS welcome to dc :up:

Futureweb:
Hello,

I got similiar issues on 2 different Windows 10 PCs.
After I take a "grab selected region" Screenshot - Screenshot Captor hangs for about 5 Seconds ... the Screenshot is already visible - but I can't do anything (*working Mouse Symbol*) ... (URL capture disabled completely)
Same when I edit PREFERENCES and do "apply" or "accept" - but it hangs for about 20 Seconds until I can do anything again ...

Hope someone can help me on this - as its really annoying :(

Thx, bye from Austria
Andreas Schnederle-Wagner

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