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Author Topic: Latest version freezes in Scanner Options  (Read 638 times)

hoffmann

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Latest version freezes in Scanner Options
« on: January 15, 2016, 09:56:01 AM »
Hi,

I just installed the latest version of SC (4.16.1). When I open the Screenshot Captor Options and click on Scanner Options under Tools, the dialogue window freezes for about 2 - 3 minutes before I can continue using it.

I'm using Windows 10 and have a number of scanner devices installed.
Once the window is unfrozen and I select a scanner driver and click on Apply, it freezes again.

mouser

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Re: Latest version freezes in Scanner Options
« Reply #1 on: January 22, 2016, 07:04:31 AM »
How strange.. it must be some problem reading info about the cannars.
You say you have a number of scanner devices installed.  If you disconnect them does it open quickly? If so, maybe you can figure out which device is causing the slow down?

Ath

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Re: Latest version freezes in Scanner Options
« Reply #2 on: January 22, 2016, 07:22:45 AM »
... If you disconnect them does it ...
Maybe it should be approached the other way around: When connecting all scanners, does it open quickly? If so, disconnect 'm one by one, and see which one causes the slowdown :tellme: