This makes perfect sense. Tax filing software is a huge money-maker for companies. If the forms were easy to fill out then people wouldn't feel the need to give companies like Intuit and H&R Block $40-50 dollars every year for the software itself and the $10-20 for the privilege to file electronically.
Carol, this has nothing to do with QuickBooks (yet). Fortunately for you, you don't have to be subjected to American tax season every year.