Thank you for taking the time to post -- I apologize for the frustration.
techsupportalert is arguably the best freeware website on the planet, so it's particularly painful to hear about your bad experience.
Can I just quickly say, that you don't actually need to sign up and get a key to use the program -- you will get that little "box" on startup asking you to visit our website and get a key, but even if you don't do that the program will run fine with full features and never expire and only ever show that box when you start it.
And that if you wanted to remove that "nag" box on startup you could download a license key from our website with or without signing up at our forum, and without donating.
And lastly, that I am always happy to send a non-expiring license key to anyone who emails and lets me know that they've considered donating but will not be doing so.
Over the almost 10 years that DonationCoder has been operating, we've been trying to do things a little differently, and keep to our principles, but one of the things that has suffered somewhat is that the procedure for getting the license keys has become a bit confusing and is often misunderstood -- or understood but resented for its complexity. And for that I apologize and I think we do need to find a way to do better.
Anyway, long story short -- if you do decide to try our software again, don't hesitate to contact us or post with further feedback or to ask for assistance. We are a friendly little family here and we try to make up for our other weaknesses by being helpful here on the forum