Can not run CS on Win 8.1 64

ATTENTION: You are viewing a page formatted for mobile devices; to view the full web page, click HERE.

DonationCoder.com Software > Screenshot Captor

<< < (3/4) > >>

dluby:
I have in running at home on two Windows 8.1 laptops without issue.

mouser:
Screen blink three or four times and icon go out from system tray
--- End quote ---

Can you check to make sure it's not just hidden from tray -- If you hit PrtScr button, it doesn't bring up the program or play the capture sound -- or just check if ScreenshotCaptor.exe is running in task list.

Can you find and delete the ScreenshotCaptor.ini settings file"? It should be in your MyDocuments\DonationCoder\ScreenshotCaptor folder.
If you don't find it -- that would suggest the problem is about saving your settings file.

MilaH:
Its not just hidden. When ran It is shown in task list and after 3 sec exit.

I tried uninstall SC again and deleted all files and folder with "Donation*".
Next installed SC and inserted key. The same issue appear.

No ScreenshotCaptor.ini found on my system.

Plenty of files found in c:\Users\MilaH\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_ScreenshotCaptor_874af9785e2a4cc3186442e16ce613033584f_35fdcaac_0172dcce

After install the "Donation*" can be found here:
File/Folder Path
DonationCoder C:\ProgramData
DonationCoder C:\Users\MilaH\AppData\Roaming
DonationCoder C:\Users\MilaH\Documents
ScreenshotCaptor - Visit Homepage at DonationCoder.com (chec... C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ScreenshotCaptor
DonationCoder ScreenshotCaptor Installlnfo.dat C:\Users\MilaH\AppData\LocaI
DonationCoder ScreenshotCaptor Install nfo.dat C:\Users\MilaH\AppData\Roaming\DonationCoder\Keys
DonationCoder ScreenshotCaptor Key.dat C:\Users\MilaH\AppData\Roaming\DonationCoder\Keys
DonationCoder ScreenshotCaptor Installlnfo.dat E:\Program Files (\86)\ScreenshotCaptor
DonationCoder ScreenshotCaptor Key.dat E:\Program Files (\86)\ScreenshotCaptor
Visit Homepage at DonationCoder.com.urI E:\Program Files (\86)\ScreenshotCaptor

mouser:
First of all let me say I appreciate your patience and not giving up.
It will be interesting when we find the cause of this problem -- I'm sure it will help someone else.

Let's pursue the theory that the problem is that it can't save it's configuration files.
And so let's try this:

* Download the PORTABLE zip version.
* Unzip this into a directory that you know you have write access to (C:\Users\MilaH\Documents maybe or some other place similar).
* Try running that portable version, which should try to keep all of its files in that same directory.

MilaH:
I must thank you for your time too.
SC portable downloaded and installed into c:\Users\MilaH\Documents\SC\
Tried to run.
Behaviour is the same -> error after 3 sec.
No ScreenshotCaptor.ini found on my system (I use excellent utility everything - voidtools).
AVICAP32.DLL ver 6.3.9600.16384 marked as bad module.

Windows Report.wer
Version=1
EventType=APPCRASH
EventTime=130499175256536182
ReportType=2
Consent=1
UploadTime=130499175257397745
ReportIdentifier=364863d3-0c42-11e4-bebc-94de800efc15
IntegratorReportIdentifier=364863d2-0c42-11e4-bebc-94de800efc15
WOW64=1
NsAppName=ScreenshotCaptor.exe
Response.BucketId=1a1f7b6e55ebe9ecf01ee93fa8c62f85
Response.BucketTable=1
Response.LegacyBucketId=73352527792
Response.type=4
Sig[0].Name=Název aplikace
Sig[0].Value=ScreenshotCaptor.exe
Sig[1].Name=Verze aplikace
Sig[1].Value=4.8.5.0
Sig[2].Name=Časové razítko aplikace
Sig[2].Value=00000000
Sig[3].Name=Název chybného modulu
Sig[3].Value=AVICAP32.DLL
Sig[4].Name=Verze chybného modulu
Sig[4].Value=6.3.9600.16384
Sig[5].Name=Časové razítko chybného modulu
Sig[5].Value=52158cbd
Sig[6].Name=Kód výjimky
Sig[6].Value=c000041d
Sig[7].Name=Posun výjimky
Sig[7].Value=000086bd
DynamicSig[1].Name=Verze operačního systému
DynamicSig[1].Value=6.3.9600.2.0.0.256.48
DynamicSig[2].Name=ID národního prostředí
DynamicSig[2].Value=1029
DynamicSig[22].Name=Další informace 1
DynamicSig[22].Value=563f
DynamicSig[23].Name=Další informace 2
DynamicSig[23].Value=563fc35efe8c6f0b5b3f05f1a2c30723
DynamicSig[24].Name=Další informace 3
DynamicSig[24].Value=41e7
DynamicSig[25].Name=Další informace 4
DynamicSig[25].Value=41e76b84cd4e915d3bad9733417cacb9
UI[2]=C:\Users\MilaH\Documents\SC\ScreenshotCaptor.exe
UI[3]=Program Screenshot Captor přestal pracovat.
UI[4]=Systém Windows může vyhledat řešení problému online.
UI[5]=Vyhledat řešení online a ukončit program
UI[6]=Vyhledat řešení online později a ukončit program
UI[7]=Ukončit program
LoadedModule[0]=C:\Users\MilaH\Documents\SC\ScreenshotCaptor.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\SYSTEM32\STI.DLL
LoadedModule[5]=C:\WINDOWS\SYSTEM32\WININET.DLL
LoadedModule[6]=C:\WINDOWS\SYSTEM32\MSVFW32.DLL
LoadedModule[7]=C:\WINDOWS\SYSTEM32\AVIFIL32.DLL
LoadedModule[8]=C:\WINDOWS\SYSTEM32\AVICAP32.DLL
LoadedModule[9]=C:\WINDOWS\SYSTEM32\SETUPAPI.DLL
LoadedModule[10]=C:\WINDOWS\SYSTEM32\ADVAPI32.DLL
LoadedModule[11]=C:\WINDOWS\SYSTEM32\MPR.DLL
LoadedModule[12]=C:\WINDOWS\SYSTEM32\VERSION.DLL
LoadedModule[13]=C:\WINDOWS\SYSTEM32\WSOCK32.DLL
LoadedModule[14]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[15]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7\COMCTL32.DLL
LoadedModule[16]=C:\WINDOWS\SYSTEM32\COMDLG32.DLL
LoadedModule[17]=C:\WINDOWS\SYSTEM32\GDI32.DLL
LoadedModule[18]=C:\WINDOWS\SYSTEM32\SHELL32.DLL
LoadedModule[19]=C:\WINDOWS\SYSTEM32\SHFOLDER.DLL
LoadedModule[20]=C:\WINDOWS\SYSTEM32\USER32.DLL
LoadedModule[21]=C:\WINDOWS\SYSTEM32\WINMM.DLL
LoadedModule[22]=C:\WINDOWS\SYSTEM32\IMM32.DLL
LoadedModule[23]=C:\WINDOWS\SYSTEM32\OLE32.DLL
LoadedModule[24]=C:\WINDOWS\SYSTEM32\OLEAUT32.DLL
LoadedModule[25]=C:\WINDOWS\SYSTEM32\URLMON.DLL
LoadedModule[26]=C:\WINDOWS\SYSTEM32\HID.DLL
LoadedModule[27]=C:\WINDOWS\SYSTEM32\msvcrt.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\MSACM32.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\CFGMGR32.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\WS2_32.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\SHLWAPI.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\MSCTF.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\NSI.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\SHCORE.DLL
LoadedModule[45]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[46]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[47]=C:\Program Files\FlashFolder\fflib6439.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\OLEACC.dll
LoadedModule[49]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\propsys.DLL
LoadedModule[53]=C:\WINDOWS\SYSTEM32\msimg32.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\olepro32.dll
LoadedModule[55]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[56]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17056_none_dadc5d1c5bc8ab48\gdiplus.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\DCIMAN32.DLL
LoadedModule[58]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\PSAPI.DLL
LoadedModule[60]=C:\WINDOWS\SYSTEM32\VDMDBG.DLL
LoadedModule[61]=C:\WINDOWS\SYSTEM32\RICHED32.DLL
LoadedModule[62]=C:\WINDOWS\SYSTEM32\RICHED20.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\msls31.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[66]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[68]=C:\Windows\SYSTEM32\thumbcache.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Práce zastavena
ConsentKey=APPCRASH
AppName=Screenshot Captor
AppPath=C:\Users\MilaH\Documents\SC\ScreenshotCaptor.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=EA3877C546ED3E9E8589101F8596A471

Navigation

[0] Message Index

[#] Next page

[*] Previous page

Go to full version