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Author Topic: PrtSc key does not work on Lenovo W530 laptop  (Read 3693 times)

Bazsl

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PrtSc key does not work on Lenovo W530 laptop
« on: May 26, 2014, 03:20:39 PM »
I am a new user running Win 7 Pro 64 bit on a Lenovo W530 laptop. Neither PrtSc or Alt+PrtSc causes the screen to be captured. I have also tried Fn+PrtSc and Fn+Alt+PrtSc. Any suggestions would be most welcome.

Ath

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Re: PrtSc key does not work on Lenovo W530 laptop
« Reply #1 on: May 26, 2014, 03:35:38 PM »
Let's first ask a silly question:
Is the ScreenShot Captor icon (white letters sc on a blue computer-monitor) visible in the system-tray? And can you right-click it to execute a capture option like 'Grab entire Workspace' or 'Grab entire Screen (PrtScr)' ?

Bazsl

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Re: PrtSc key does not work on Lenovo W530 laptop
« Reply #2 on: May 26, 2014, 03:46:35 PM »
Sorry to disappoint but I am not that dumb. :) Yes, Screenshot Captor is alive and well and running in the system tray. If I use the capture bar everything works as expected. The only problem I have found so far is that the PrtSc key does nothing. Thanks for the reply.

tomos

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Re: PrtSc key does not work on Lenovo W530 laptop
« Reply #3 on: May 26, 2014, 03:51:51 PM »
Next one to rule out:
does the PrtSc button work if SC is not running?
(should take and copy a screenshot to clipboard)
Tom

Bazsl

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Re: PrtSc key does not work on Lenovo W530 laptop
« Reply #4 on: May 26, 2014, 03:58:13 PM »
Yes, PrtSc works as expected if Screenshot Captor is not running.

Bazsl

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Re: PrtSc key does not work on Lenovo W530 laptop
« Reply #5 on: May 26, 2014, 04:00:35 PM »
I restarted Screenshot Captor after testing the PrtSc key and now everything works. My apologies. I should have tried the standard "turn it off turn it on" fix before posting.

lanux128

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Re: PrtSc key does not work on Lenovo W530 laptop
« Reply #6 on: May 26, 2014, 09:23:00 PM »
@Bazsl: i see that "turn it off turn it on" has fixed the problem for you but it is also good to check if there is any anti-virus/anti-malware is blocking Screenshot Captor. some banking/financial apps by default block all screenshot tools.