did you read something else that said they were instating a policy shift? Dumping driver download onto the support staff sounds like a great way to inspire a revolt to me.
I'm just curious, because I've heard nothing about this ... And you'd think that kind of think would get mentioned in the news letter...Ya know?
Per PC World
HP starts charging for server firmware updates
PC owners probably don’t give firmware updates much thought and rarely, if ever, seek them out directly. Enthusiasts and small businesses running low-end servers, on the other hand, have a keener interest in firmware since sometimes skipping an update can be fatal for their investment.
But getting those firmware updates for Hewlett-Packard’s servers are about to get a little more difficult. HP says that beginning next Wednesday, February 19, it will effectively start charging for access to firmware updates through the company’s support center. Only customers with an active warranty, an HP Care Pack subscription, or support agreement will be able to download the updates directly from HP.
Previously, HP firmware updates were freely available.
“This decision reinforces our goal to provide access to the latest HP firmware, which is valuable intellectual property, for our customers who have chosen to maximize and protect their IT investments,” HP’s Mary McCoy vice president for technology services said in a blog post.
Here's McCoy's blog post
mentioned in the above article.
And here's the official FAQ
Apparently "safety & security" related patches will still be made freely available. At least for the time being according to the FAQ. But everything else (performance/enhanced features/etc.) is pay to play.
The official response from HP is:
“These changes will provide our customers with a consistent experience for downloading ProLiant firmware and SPP based on product level entitlement
Interesting that "based on product level entitlement" part. Guess HP figured they were leaving money on the table and decided to protect their authorized
support partner channel members with that one. Looks like they feel too many non-authorized (and more cost effective) support orgs are poaching on their "rightful" turf.
It's been all over the web AFAICT:
HP Restricting Access to Server Firmware Updates | LINDSAY HILL
Feb 9, 2014 ... HP Restricting Access to Server Firmware Updates ... So now when we go to download updates we are going to have to ensure that those ...
www.lkhill.com/hp-restricting-access-to-server-firmware-updates/ - View by Ixquick Proxy - Highlight
HP clampdown on 'unauthorised' server fixing to start in January ...
Dec 23, 2013 ... Exclusive Hewlett-Packard will start restricting who is allowed to fix its ... and Service Pack for ProLiant (SPP) access for ProLiant Servers that will protect ... will see HP "create a consistent customer experience for downloading ...
www.theregister.co.uk/2013/12/23/hewlett_packard_support_clampdown/ - View by Ixquick Proxy - Highlight
HP starts charging for server firmware updates | PCWorld
Feb 10, 2014 ... Hewlett-Packard says its firware updates for servers are valuable ... or support agreement will be able to download the updates directly from HP. ... It's not clear if HP will restrict access to critical firmware updates that are ...
www.pcworld.com/ article/ 2095434/ hp-starts-charging-for-server-firmware-updates.html - View by Ixquick Proxy - Highlight
HP Proliant Servers - Solutions to Common Download Problems
To access download files availabel on the HP Business Support Center web site, you .... See "What do I do if my company firewall restricts access to ftp" below.
h20564.www2.hp.com/ portal/ site/ hpsc/ template.PUBLIC_SP4TS_REDIRECTOR/ bizsupport/ TechSupport/ Document.jsp?objectID=c01844814 - View by Ixquick Proxy - Highlight
HP to begin charging for firmware updates and service packs - ZDNet
Feb 8, 2014 ... Beginning this month, HP is restricting access to firmware updates and .... But downloads for Cisco servers (the Cisco Unified Computing ...
www.zdnet.com/ hp-to-begin-charging-for-firmware-updates-and-service-packs-for-serve rs-7000026110/ - View by Ixquick Proxy - Highlight
HP to restrict access to ProLiant service packs and firmware updates ...
Feb 10, 2014 ... HP server customers will need an active warranty, HP Care Pack or ... is required to access the latest firmware updates and SPP downloads.
www.v3.co.uk/ v3-uk/ news/ 2327963/ hp-to-restrict-access-to-proliant-service-packs-and-firmware-updates - View by Ixquick Proxy - Highlight
HP Adds Restrictions to Server Patching - Tom's IT Pro
Dec 26, 2013 ... HP plans to stamp out the under-cutting support services allowing only ... Service Pack for ProLiant (SPP) access for ProLiant Servers that will protect ... will see HP "create a consistent customer experience for downloading ...
www.tomsitpro.com/ articles/ hp-service-updates-proliant-servers, 1-1508.html - View by Ixquick Proxy - Highlight
hardware - HP plan to restrict access to ProLiant server firmware ...
Essentially, you must have active warranty and support on your servers in order to access firmware downloads (and presumably, the HP Service Pack for ...
www.serverfault.com/ questions/ 571933/ hp-plan-to-restrict-access-to-proliant-server-firmware-consequences - View by Ixquick Proxy - Highlight
HP Restricts ProLiant Firmware Updates to Warranty Customers ...
Feb 12, 2014 ... HP is restricting access to firmware and service pack upgrades for its ... HP's Mary McCoy says ProLiant server BIOS and other firmware updates are ... easily accessible way for our customers to download firmware updates.
www.thevarguy.com/ computer-technology-hardware-solutions-and-news/ 021214/ hp-restricts-proliant-firmware-updates-warranty-cust - View by Ixquick Proxy - Highlight
iTWire - Hewlett-Packard to restrict ProLiant firmware and driver ...
Feb 5, 2014 ... If your business is running HP ProLiant servers you'll know that HP makes ... To use these drivers you could either download stand-alone drivers or, ... Select server firmware and SPP on these products will only be accessed ...
www.itwire.com/ opinion-and-analysis/ the-wired-cio/ 63021-hewlett-packard-to-restrict-proliant-firmware-and-driver-update s - View by Ixquick Proxy - Highlight
Addendum: If I go to the support download page based on the p/n you gave, I see "Entitlement Required" for Smart Update, the Service Pack (SPP), the Maintenance Bundle for SPP, and BIOS. Most seem to still be capable of being downloaded however. (AFAIK the Smart
-stuff always required a subscription, so that's no surprise.)
They do, however, have this language on some of the download pages:
These downloads are available for customers according to the terms in the HP Software License Agreement. Certain software may require a valid warranty, current support contract with HP, or a license fee.
I wonder if maybe they've backed off on some of this in practice - even though not officially