When Webroot Secure Anywhere first detects the presence of Screenshot Captor
, it will add an entry for it in the 'Active Process' list and another entry in the 'Application Protection' list. Webroot correctly identifies Screenshot Captor
as a screen grabbing application and as its default behavior, denies Screenshot Captor
access to the screen data, thus resulting in an empty capture frame.
There are at least two ways to set Webroot so that Screenshot Captor
operates correctly that I know of. Both methods are located in the Identity Protection section, accessible from the WebRoot main dialog box.
The first method disables the Webroot Identity Shield
. This disables all of the protective measures Webroot deploys to try and keep the various nefarious entities from snitching an on-line identity. To use this method, click the 'On' switch next to the Identity Shield
It changes to 'Off' and the dialog box color scheme changes from a greenish to a brownish appearance to warn of the reduced protection state.
The second method preserves the full protection of the Identity Shield
function, but isolates Screenshot Captor
and allows it to operate correctly. To use this method, first, click the settings icon (Gear) next to the Identity Protection
[Note: This dialog box provides a second opportunity to disable Identity Shield
Click on the Application Protection
In the Application Protection
dialog box, Screenshot Captor
should now be visible and the protection setting should be Deny
I'm not smart enough to know the difference between the Protect
options, but I do know that selecting either one of them will enable Screenshot Captor
to grab screen data.
There are two other places in Webroot that haven't caused me any problem, but they both have the ability to block Screenshot Captor
. The first method is located in the Active Processes
dialog box. Access this from the WebRoot main dialog box under Utilities
and then System Control
Under Control Active Processes
, click the Start
The list of active processes is now displayed and Screenshot Captor should be in this list. Take note of the three states available for Webroot protection to the right of the application name.
Here again, I'm not smart enough to know the difference between Allow
, but I do know that selecting either one will allow Screenshot Captor
to operate correctly. I'm also too dumb to understand the difference between Monitor
in this dialog box and Protect
in the Application Protection
The next place Webroot can affect Screenshot Captor
is from the Block/Allow Files
dialog box. From the main dialog box, click the settings Gear next to the PC Security
Then click the Block/Allow Files
Here, Screenshot Captor
should be seen, although I don't recall if Webroot put it here or I added it. So, if it's not here, be happy.
Notice that this dialog box uses the same three protection states as the Control Active Processes
. They are in fact, ganged together. If the protection setting is changed here, it will also be changed in Control Active Processes
and vice versa.
One last observation regarding the three protection options - If an application is set to Block on the Control Active Processes
dialog box, that application is removed form that display. It won't be seen there, so it can't be un-blocked from that dialog box. To un-block a previously blocked application, the Block/Allow Files
dialog box must be used.
Are we tired, yet, of all the ways Webroot is "helping" to protect us from Screenshot Captor
Not having posted with images, hopefully, the images will be visible.
Feel free to contact me if there any points of clarification I must make.