Late to the fray - again! - but I do have experience/knowledge in this arena.
I was, for a time, involved in the IM arena, where IM represents Internet marketers selling instruction/tools to wannabe Internet marketers. My clients
- ahem! - frequently created chargebacks when they didn't get rich overnight. Seems their lack of implementing rather simple instructions was my fault. PayPal suspended my business account twice. After much groveling & pleading, they did restore it, but after the second time, I decided IM was not a viable vocation/avocation for me. (After all, it took several years, and professors, for me to learn marketing: why should I assume that I could pass that on with a few Web tutorials?)
So, I exited that particular business venue and cancelled the business account. I still use PayPal on a personal level, but that's it.
Point is, nothing I was doing caused the problem. So I quite understand the lady's fraud
allusion. PayPal makes it too easy for payers, too difficult for payees. DC's involvement with PayPal is not on that level, so there's naturally been no cause for complaint. After all, it would be pretty stupid to bitch about a donation, wouldn't it
? (Not that there aren't a few who would