A new article on Cringely
(I, Cringely formerly of InfoWorld fame), hits it on the spot, with a few zingers to boot! He doesn't always get it right, but I love his deconstruction of the industry.
One of my favorites from this article:
Like Blanche DuBois, Microsoft has relied on the kindness of strangers.
(And, just for clarification, I don't totally agree with the article. But it has a glimmer of truth, even if just partial and perceived- especially when it comes to the consumer market.)