It does indeed seem like more of a function of an ill-conceived scheme and not knowing the needs rather than the particular device. In fact, some of the issues could easily be alleviated, and some of their notions of the problems stated in the article show how much this is true. While it is true that there isn't a MS Word application, there are a couple of very good applications for editing such on the ipad. Would I want to use them for my primary machine? Nope. But yeah... this falls squarely on the RFQ stage rather than the device.