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Author Topic: Index error in Screenshot Captor  (Read 1277 times)
jaden
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« on: August 18, 2012, 05:25:53 PM »

It all started when I saw the jagged-edged screenshot on ImgBurn.com and tried to create something similar with Screenshot Captor.  I browsed through the frames and masks, then saw the Clipart button and took a peek.  I got a few index errors, then when I closed SC it said there had been two crashes.

I downloaded a new portable version of SC and ran it to see if my .ini was causing it.  At first I didn't see the problem, so I copied the default .ini file to my portable installation and not only did I get the error, but afterwards SC wouldn't close, even with several Process Explorer and Task Manager kill attempts.  It was using very little CPU, but my machine was acting really slow.  I discovered it was doing around 3MB/second of disk usage (I may have hit the Rescan Dirs button at some point) at which point I restarted Windows.

I believe the default window size forces the toolbar into 2 columns, and I have only seen the error when the window is a large enough for a single column toolbar.

Returning to my original question, I think the imgburn.com image was made with TechSmith's Snagit, but if there was a similar frame or mask then it could be used with SC, apart from the drop shadow that goes along with the jagged edge.

Here's a recording so you can see exactly what I did to get the error.

<a href="http://www.youtube.com/watch?v=BOzqqobZ9Mc" target="_blank">http://www.youtube.com/watch?v=BOzqqobZ9Mc</a>

And here are the two problem signatures in case they're of any help in diagnosing the problem.

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   ScreenshotCaptor.exe
  Application Version:   3.8.1.0
  Application Timestamp:   00000000
  Fault Module Name:   KERNELBASE.dll
  Fault Module Version:   6.1.7601.17651
  Fault Module Timestamp:   4e211319
  Exception Code:   0eedfade
  Exception Offset:   0000b9bc
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   1033
  Additional Information 1:   484f
  Additional Information 2:   484fb9ba634ff62fede72d42ab55c6c5
  Additional Information 3:   659b
  Additional Information 4:   659b7a69a8c020859e9a4dae6f16b562

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   ScreenshotCaptor.exe
  Application Version:   3.8.1.0
  Application Timestamp:   00000000
  Fault Module Name:   KERNELBASE.dll
  Fault Module Version:   6.1.7601.17651
  Fault Module Timestamp:   4e211319
  Exception Code:   0eedfade
  Exception Offset:   0000b9bc
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   1033
  Additional Information 1:   4271
  Additional Information 2:   4271ab875c504b21b9ee5d8f7b9a875d
  Additional Information 3:   dd5e
  Additional Information 4:   dd5e7a41eed66906f89d0051dddfee79
« Last Edit: August 18, 2012, 05:51:41 PM by jaden » Logged
mouser
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« Reply #1 on: August 18, 2012, 05:32:36 PM »

Thank you for the report jaden -- I will look into it.
However let me quickly note that SC now has a more flexible ragged edge effect that doesn't use frames.

Select the area to remove and then choose SpecialFx -> Splice out strip (Deluxe) [this is the last item on the menu], and choose "Ragged Edge" as the splice effect.

See sample screenshots here.
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mouser
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« Reply #2 on: August 18, 2012, 05:39:08 PM »

Update: Watching the screencast was super useful - I'm pretty sure I know this error that triggered as you were scrolling the frame panel on the right hand side.  Portable users have reported when scrolling that clipart/frame browser very quickly it can crash.  I suspect you are seeing the same exact bug (whether you are running it portably or not). Seems like I really need to fix that bug.
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jaden
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« Reply #3 on: August 18, 2012, 05:50:32 PM »

That ragged edge effect is great, thanks!
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mouser
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« Reply #4 on: August 18, 2012, 05:51:55 PM »

Yeah I really need to make it easier to find that -- it's a useful feature that is much too hard to discover.
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