How to Use a Little-Known Tool for Getting Help with Windows 7 ProblemsUpdated 31. May 2012 - 21:00 by v.laurieAnybody who has been faced with a misbehaving computer and wanted to describe the problem to someone who was located elsewhere knows this isn’t always easy. Windows is complicated and words can be inadequate. The old saying that a picture is worth a thousand words is apt and Windows 7 has a little-known tool to make pictures of your system in action.The tool is called Problem Steps Recorder (PSR). This tool lets you capture screenshots of the steps that lead to a problem so that someone can review your actions and possibly suggest a solution.read more: http://www.techsuppo...ndows-7-problems.htm
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