So I'm at work, and we have one of those very expensive Cisco/Tandberg video conferencing systems. I have some configuration questions, so I went on the website to find a number to call. Nothing. Not a single fucking number anywhere to be found. You think that's just an innocent oversight? Think again.
So they have contact form, where you have to fill out all your personal information just to have the privilege of making contact with the honorable Cisco employees. So I fill it out and get all sorts of big red errors....the country wasn't filled out, excuse me! Then I fixed everything and it said I didn't have the State filled out. I looked, and there's no box for State!! I'm telling you, these companies are doing all they can to take as much as they can without doing ANY work. Customer service? Gone as soon as you buy something. This is wrong, guys. This is just making everyone feel shitty. It's no way to do business.
And these are all the people that are making the world feel guilty about the copyright stuff and all these other privacy/content issues currently being battled out. That's always their MO: make people feel guilty, wield some authoritative power, manipulate all the information available until it becomes impossible to find the truth, steal as much money as possible while providing as little service as possible. And the whole time, they are making YOU feel guilty, and they are acting like they are the ones fighting the good fight of justice, freedom, liberty, and moral goodness.
And these assholes won't even let you call them after you've given them thousands of dollars for a fucking camera.