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The Calendar Planner guarantee...

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pjbw:
I paid for and installed the standard version of The Calendar Planner  (TCPStd52391Setup.exe). It worked Ok for a while and then I got an Interactive Service Detection message. This is terminal so I uninstalled TCP in case of collateral damage.
I have now applied three times for their 30 day guarantee refund. These applications have been acknowledged by return and then nothing.
Has anyone had any success with this? or do I have to attach the serious ISD message in the hope that someone in Reel Logix will notice?

PhilB66:
Read this comment http://download.cnet.com/The-Calendar-Planner-Standard/3000-2124_4-10432103.html#rateit

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