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Author Topic: Solved: Fresh install of Windows XP SP3 can't use Windows Update?  (Read 6370 times)

Deozaan

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Hi folks,

I just recently installed Windows XP Pro SP3 on both my netbook and an old desktop PC. The netbook installation worked without problems, but the desktop PC installation won't allow me to use Windows Update. I just get redirected to the following page:

http://support.microsoft.com/kb/2497281

It tells me I can't use Windows Update unless I've got Service Pack 3. But I just installed SP3 and my PC tells me I've got SP3. I followed the steps there it tells me to do if I have SP3 and I'm getting that message and it doesn't help. I still can't use Windows Update.

Any suggestions?

« Last Edit: August 11, 2011, 09:15:08 PM by Deozaan »

Renegade

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Re: Fresh install of Windows XP SP3 can't use Windows Update?
« Reply #1 on: August 11, 2011, 06:53:31 PM »
Reinstall SP3? Yikes... That's ugly.  :o
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Deozaan

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Re: Fresh install of Windows XP SP3 can't use Windows Update?
« Reply #2 on: August 11, 2011, 06:58:48 PM »
You mean reinstall Windows or just download the SP3 and install that?


40hz

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Re: Fresh install of Windows XP SP3 can't use Windows Update?
« Reply #3 on: August 11, 2011, 07:12:59 PM »
Try reinstalling SP3. If that doesn't work, try reinstalling the version of Windows you have, and then immediately go to the Windows Update site and do ALL your updating (including SP3) from there. I had that happen once on a client machine and that was the only way we were able to get around it.

 :)

Deozaan

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Re: Fresh install of Windows XP SP3 can't use Windows Update?
« Reply #4 on: August 11, 2011, 07:17:38 PM »
Try reinstalling SP3.

Does that mean reinstall Windows (with SP3) or just download the SP3 installer and run that? :huh: The version of Windows I have is Windows XP Pro with SP3. It installs Windows with SP3 included. So I never really installed SP3 because Windows came with SP3.

If that doesn't work, try reinstalling the version of Windows you have, and then immediately go to the Windows Update site and do ALL your updating (including SP3) from there.

Apparently Windows Update doesn't work without SP3 anymore, so if I did have a version of Windows without SP3 then I couldn't even do what you suggested anyway. :-\ :huh: I'm confused.


Deozaan

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Re: Fresh install of Windows XP SP3 can't use Windows Update?
« Reply #5 on: August 11, 2011, 07:57:39 PM »
I just downloaded and installed SP3 manually and Windows Update still redirects me to that KB article. :(

I guess it's time to reinstall Windows and see if that helps.


Deozaan

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Re: Fresh install of Windows XP SP3 can't use Windows Update?
« Reply #6 on: August 11, 2011, 09:14:49 PM »
Just finished reinstalling Windows and now Windows Update works.

Thanks.

I'm closing the topic now.