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Author Topic: Strange Tomtom.com issue on my netbook  (Read 1782 times)

MerleOne

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Strange Tomtom.com issue on my netbook
« on: August 03, 2011, 07:57:04 AM »
Hi all,

I have a very strange issue with my netbook. I currently use a free wifi hotspot to connect to the Internet, and it went well until I tried to connect to www.tomtom.com. The website won't open. When I use another PC connected to the same hotspot, it just opens fine and quickly. When I retry several times on the netbook, it sometimes load the home page after 30 trials or so.

I have tried every single browser on the netbook: Opera, Chrome, K-Meleon, IE, and they all refuse to load properly www.tomtom.com.

Chrome does specify some error message :
Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

Any hint on where I should look to solve this ?

BTW, I have reinstalled Java & Flash, just in case... No effect.

Thanks for any help !
.merle1.

Renegade

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Re: Strange Tomtom.com issue on my netbook
« Reply #1 on: August 03, 2011, 11:45:48 AM »
Wow. That's esoteric.

Try pinging the site then adding a HOSTS file entry for it. That will help rule out DNS problems.

Next? Dunno. Drawing a blank there.

But don't waste time on installing/uninstalling. Components shouldn't cause problems there. (Unless they are low level.)
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rgdot

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Re: Strange Tomtom.com issue on my netbook
« Reply #2 on: August 03, 2011, 12:44:53 PM »

MerleOne

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Re: Strange Tomtom.com issue on my netbook
« Reply #3 on: August 03, 2011, 02:01:17 PM »
Thanks to both of you.  I have already ruled out the DNS issue and proxy settings by trying the direct ip address (same result) and proxy settings are fine.  I see two directions I will investigate :
- trying to uninstall the web components of Avast 6
- Try to reset the IP settings that might have been altered by some utility.  Not much to loose trying that.
.merle1.

MerleOne

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Solved: Strange Tomtom.com issue on my netbook
« Reply #4 on: August 03, 2011, 02:58:14 PM »
After removing all network components of Avast 6 and optimized my IP connection with the free Ashampoo Optimizer3, it works now !

Since I did both fixes, I don't know which one worked, but anyway, it seems fixed now.
.merle1.
« Last Edit: August 03, 2011, 03:07:24 PM by MerleOne »

Curt

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Re: Strange Tomtom.com issue on my netbook
« Reply #5 on: August 09, 2011, 08:23:29 AM »
Your avast! was probably the free or the "normal" pro version. Allow me to recommend that you test avast! Internet Security with "avast! SafeZone™". It is quite good.

http://www.avast.com/internet-security

Quote
avast! SafeZone™ opens a new (clean) desktop so that other programs don’t see what’s happening – and it leaves no history once it’s closed.

MerleOne

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Re: Strange Tomtom.com issue on my netbook
« Reply #6 on: August 09, 2011, 08:31:16 AM »
Your avast! was probably the free or the "normal" pro version. Allow me to recommend that you test avast! Internet Security with "avast! SafeZone™". It is quite good.

http://www.avast.com/internet-security

Quote
avast! SafeZone™ opens a new (clean) desktop so that other programs don’t see what’s happening – and it leaves no history once it’s closed.

Thanks.  I already use sandboxie and I think it's basically the same feature.  And you're right, I do use the free version.
.merle1.