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Why My Mom Bought an Android, Returned It, and Got an iPhone

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justice:
Seeing the basically useless state of the phone on initial boot, I told my mother that I’d take the phone for an hour or so and give it back to her “cleaned up.” I deleted apps. I configured notifications. I set up accounts. None of it was easy, and every step of the way I ran into really bizarre problems. The elegant Google widgets that come with stock Android were stripped out of the phone. The camera app, besides looking like it had been designed in 1995, just wouldn’t rotate when I turned the phone on its side. Apps that worked on my Droid Incredible crashed as soon as I opened them on the Charge. After about an hour of poking and prodding the battery had dropped from 95% to 50%. Completely frustrated, I turned to the internet, where confused users were posting questions with titles like “Should my battery last more than 6 hours?” and “I think my phone is broken…”
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from http://www.betabeat.com/2011/07/29/why-my-mom-bought-an-android-returned-it-and-got-an-iphone/

mitzevo:
Androids for geeks. iPhone for newbies. Kinda like Linux for geeks, Windows for.. point and clickers.

edit: Didn't read the OP link or anythin; Just sayin'.  ;D

Deozaan:
I hate it when carriers create their own custom UI and change it from the standard Android interface.

I really like the Stock Android experience. If the carriers would just compete on hardware and leave the software to Google and app developers, I think that the experience would probably be a lot better.

tomos:
well,
the message is confusing, article a bit contradictory - says his XYZ (Android) phone is fine, so the problem is not with Android, or is it...

As often the comments are where it gets thrashed out
Spoiler   
Analog File 16 hours ago
Interesting. I keep hearing that the Android market is not fragmented and keep reading about Android fans that bash Apple for wanting to be in control instead of being open.

However when someone (an Android fan) writes an article about troubles with an Android phone, the responses are that this is not "an Android Phone" but "Samsung's Android Phone sold by Verizon" and there is much cheering the idea that Google should exert much more control on the hardware and software configurations.

I have neither an Android nor an iPhone and do not plan to buy a new phone for the next 3 or 4 years so, as far as I'm concerned, you can flame away as much as you want but please, whatever your "side" is, try to be minimally consistent and avoid contradictions.
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Capn and 27 more liked this
   
Vera Comment 9 hours ago in reply to Analog File
when the OS is open you need to expect contradictions. The OP's experience with the nexus is great, but it's not with a Sammy, Verizon, customized skin.

if google were to dictate standards,  it's not open.
   
holycalamity 6 hours ago in reply to Vera Comment
So "open" leads to a fragmented market where users can't expect even reasonably decent experience, where software compatibility is essentially "buyer beware" and there isn't any sort of threshold for quality of the experience. It seems to me, at least for the mass consumer market, "open" is a terrible idea.
2 people liked this.
   
JG 4 hours ago in reply to holycalamity
Yep.  This is the fatal mismatch Android has with the current majority phone/tablet market which is Late Adoption: the majority are "mom" type customers not geek customers who actually like, let alone can, do hardcore hacking to get things working to a baseline level.  The majority rules because the size of the demographic and their wallets.  It's not hard to predict how this will end.

I am a "Mac/Ios" but competition is necessary.  Sadly, Android is mismatched and misfiring on absolutely all cylinders as a competitor.  Make a list of all the things you could do wrong and Android HW+SW +distributors are doing them all in exactly the worst-case way.  Very sad.  I'd love to have two (or more) vendors in the market that simply execute on the user experience as well as Apple does.  No problem at all with that.
   
shawnde 4 hours ago in reply to Vera Comment
I think you missed the point entirely .... the poster is pointing out the inconsistency or double-standards in the Android fan arguments ....  On one hand, they want selection and choice and variety, and on the other they want homogeneity and uniform experiences.  These two ends of the spectrum are juxtaposed and mutually exclusive; i.e. YOU CAN"T HAVE BOTH.  We didn't have it the PC world, and that is far more mature compared to smartphones.  You're never going to have it on Android .... especially when you have a third player in the game .... namely the carrier :-)
   
NetscapePizza 4 hours ago in reply to Vera Comment
So "open" leads to a clusterfuck where the user has to be enough of a nerd to understand what version of Android hasn't been butchered to fuck? Otherwise they risk wasting their money on trash that barely works.

Yeah "open" is great

wraith808:
I saw this one comment, and had to re-post:
"When technology delivers basic needs, user experience dominates" - Don Norman, The Invisible Computer.

Does everyone understand this now?

--- End quote ---

That sums it up, IMO.

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