I'm looking for an anti-virus that allows easy reporting of false positives.
I've been using MSE anti-virus for a couple of months now. It's been very quiet until recently when it decided that the source code of GridMove was a Trojan or something.
Those details aren't important - what is important is that I was not given a choice to easily remove this from the "threatened with quarantine" list - I added it to the exclusion list but I had to wait till I rebooted before the tray icon went from red, for danger, to green. I dont see any way of reporting false-positives - maybe the "spynet" option would work but the idea is not mentioned there either...
My previous AV was Avira, the paid version - this has a very good reputation - at the expense of being a bit enthusiastic, i.e. more false-positives. This would be fine if they made it easier to report them, but they dont. I started four threads in their forum on the subject and there was zero interest in changing how things worked - they were happy to take the details per forum post or per PM - but to me that's not the way to go (there were other routes that also worked in a roundabout manner). I want ease of use (not just for me naturally - I want to be able to take advantage of everybody else's easily reported
There were a few threads a while back about giving the AV industry a hard time - if there were an AV with this "feature", and we would support it for that reason
, we would be sending a message to the rest of the posse... or at the least we might have a decent AV