I don't know what it is about Australia, but a LOT of companies think a web site means putting up a PDF catalog.
That's because it's colloquial for 'online retailer'.
This country has gone backwards in so many ways in the last 20 years it's not funny any more.
I think the reason there is so little in the way of decent online retailers here is because the population in this country is mostly centralised and, having a high number of stores in those areas, major retailers don't feel the need to put any effort into online selling.
And then they complain to the Federal government that their turnover is falling because people have found it's cheaper and more convenient to buy from overseas online, from companies that don't have all the overheads of so many ground assets, (plus the exchange rate is good atm).
The only thing the local stores are good for these days are being able to see/touch what you want to buy - then you go home and look online for somewhere cheaper.