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Author Topic: Can't install - "not a valid Win32 application" message  (Read 4947 times)
alches
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« on: December 05, 2010, 07:39:15 PM »

Hi everyone,

I have just downloaded Screeshot Captor and was very keen to try it out as it appears to do exactly (and more) than what I want, but I cannot install it. Whether I just Open or 'Run as Administrator', I get a message to say that it is "not a valid Win32 application" and I get no further.

I am using Windows 7 Home Premium (32bit), Core i7 processor, 4GB RAM, 1GIG Nvidia video card.

Any suggestions?

Allan
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mouser
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« Reply #1 on: December 05, 2010, 09:46:44 PM »

Welcome to the site Allan.

That vexing and confusing error happens when, believe it or not, the download did not complete.
To exacerbate the trickiness, often when you get that message your normal web browser will refuse to redownload the file and serve up the same partially downloaded file when you retry to download.

The surefire easiest fix is to use a different web browser and redownload the program.  So if you normally use firefox, try google chrome or vice versa, etc.
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alches
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« Reply #2 on: December 05, 2010, 10:07:23 PM »

Thanks for that, I will give it a go.
It did seem to download rather quickly so it likely is the problem.

Allan
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alches
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« Reply #3 on: December 05, 2010, 10:20:47 PM »

Well I looked at the file that was dowloaded the first time - 73KB only! I tried the download again using IE, since I did not have any other browser installed, and this time got 56KB!  I then used IE on another PC, (quicker than downloading and installing Firefox or Chrome etc) and it downloaded the full program.

Thanks again - I am now looking forward to trying it out.

Allan
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mouser
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« Reply #4 on: December 05, 2010, 10:33:57 PM »

glad to hear that solved it.. wish i knew why the problem happens to people in the first place.
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alches
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« Reply #5 on: December 05, 2010, 10:50:48 PM »

Very frustrating - I am so glad that you mentioned that a second try would not work either, otherwise I would have been even more frustrated!!

Thanks again.

Allan
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