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Author Topic: norton internet security sonar blocks mixtape and flags it as trojan  (Read 5670 times)

nailzuk

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Not Available
____________________________
____________________________
On computer as of
04/11/2010 at 20:17:55
Last Used:
04/11/2010 at 20:18:30
Startup Item: No
Launched: Yes
____________________________
____________________________
Few Users
Fewer than 100 users in the Norton Community have used this file.
____________________________
High
This file risk is high.
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Threat Details
SONAR Protection monitors for suspicious program activity on your computer.
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Origin

Downloaded from  Not Available
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URL Not Available
UNTESTED

Source
mixtape.exe
____________________________
File Actions
File: e:\downloads\mixtape.exe
Restart Required
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File Thumbprint:
Not Available
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computer must be restarted to delete this malware 
 have the coder send an email to norton and get this sorted out, we dont want donationcoder getting a bad rep, pity mixtape sounded like a decent app

mouser

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Re: norton internet security sonar blocks mixtape and flags it as trojan
« Reply #1 on: November 05, 2010, 06:00:32 AM »
hi nailzuk.

Thanks for the report -- i'm sure it's a false positive and just another case of a lazy antivirus company falsely labeling it.
I'm going to upload it now to one of the multi-engine scanners and i will post report, and then then contact Norton, and we will see how good they are at fixing false positives.

mouser

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Re: norton internet security sonar blocks mixtape and flags it as trojan
« Reply #2 on: November 05, 2010, 06:24:38 AM »
Ok so here's the virustotal report:

http://www.virustota...9805257e4-1288954986

This confirms that it is indeed a false positive and that there is no malware in the file.

Here's how you can be confident of that.  The scan of 43 engines shows 3 lower tier engines flag it with issues.  Of these three, two mark it as "suspicious" which is a term of art in the antivirus world meaning "we have no friggin idea what we are talking about but we don't want to get a lower score from a reviewer for missing something"; and the third company (ClamAv) is being a tad bit more honest, but exhibiting their stupidity, by identifying the "malware" as: "PUA.Packed.PECompact-1" which is basically complaining that the program is packed with a compressor called "PECompact" which is a highly reputable and excellent packing tool that has nothing to do with malware; they are basically saying -- we don't know how to scan inside this packed program so we are just going to throw up our hands and label this as dangerous.

Screenshot - 11_5_2010 , 6_20_04 AM.pngnorton internet security sonar blocks mixtape and flags it as trojan

mouser

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Re: norton internet security sonar blocks mixtape and flags it as trojan
« Reply #3 on: November 05, 2010, 06:25:59 AM »
ps. we've had a long running rant against the irresponsible behavior of antivirus companies with regard to false positives; see in particular here.

mouser

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Re: norton internet security sonar blocks mixtape and flags it as trojan
« Reply #4 on: November 05, 2010, 06:27:03 AM »
since i don't use norton i don't have an easy way to report to them that this is a false alarm -- can you and anyone else using norton please do so.
the mixtape maker download page is here if it helps: http://seedling.dcmembers.com/rmtm.html

(and it's an excellent program!)

nailzuk

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Re: norton internet security sonar blocks mixtape and flags it as trojan
« Reply #5 on: November 05, 2010, 07:31:37 AM »
indeed i will report the fp to norton, thanx for all the feedback , BTW. i do have  nortons sonar set to aggressive mode, but still if it aint malware it shouldnt be blocked. thanks for all the feedback guys.