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Why do people in Silicon Valley believe they know everything about users?

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Paul Keith:
Sorry but because of the way Quora values privacy I don't really know which answers will thread on wrong waters so I'm just going to share this link:

http://www.quora.com/Why-do-some-people-in-Silicon-Valley-seem-to-believe-they-know-everything-about-users#

Apologies, if this reads like spam. Really I would like to quote several answers but I haven't figured out the best approach yet.

If you doubt my sincerity, please visit this link.

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