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Author Topic: Praise: Fastspring  (Read 1405 times)


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Praise: Fastspring
« on: January 26, 2010, 12:35:42 PM »
I have to sing praises for Fastspring.


A few weeks ago I bought the game Machinarium from Amanita and liked it very much. So later I bought their Christmas pack as well. It's a cute game!

But then I lost all my data on my harddisk due to a failed OS update and a botched rescue mission. When I wanted to play the game I realized of course it was no longer there. I then sent an email to Fastspring and explained the situation and also provided the payment information I got from my paypal account. Just one day later I received emails which contained the download links!  :Thmbsup:

There was no going back and forth, no double or triple checking who I was; no automatic answer like 'did you read the faq' or stuff like that.

So hats off to Fastspring for excellent customer service!  :up: