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Author Topic: Free Knowledgebase software  (Read 3364 times)

justice

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Free Knowledgebase software
« on: January 15, 2010, 09:05:26 AM »
I'm soon launching a personal project and I'd like to setup a knowledge base system for common problems. I've seen the kb my host uses and I also like the one on Beatport which looks amazing. However I can't find very many online that are php and free. My host uses cPanel and they don't offer any solutions. DonationCoder uses a nice system from KnowledgebasePublisher but it's not free and I have no budget for it.

Should I just go with any blog software and use it as if it is a knowledge base? Unfortunately I don't have the time to create a theme for wordpress.

edit:
I just realised some people call this FAQ software. Found a few examples of this but nothing like my examples above.
« Last Edit: January 15, 2010, 09:14:36 AM by justice »

sarank

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Re: Free Knowledgebase software
« Reply #1 on: January 15, 2010, 01:51:52 PM »
hey it is a kb plugin for this crm http://www.cerberusweb.com

i was able to find it from view source of the site :)

<script type="text/javascript" src="/resource/usermeet.core/js/jquery.js"></script>
   <script type="text/javascript" src="/resource/usermeet.core/js/cerb4.common.js"></script>


Bamse

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Re: Free Knowledgebase software
« Reply #2 on: January 15, 2010, 02:28:29 PM »
I was searching for this not too long ago. Went through all entries at HotScripts. Not much to get excited about. Read that phpMyFAQ is the one to use. http://www.phpmyfaq.de/ As you can see from forum it is far from dead and unsupported http://forum.phpmyfaq.de/ Many entries at HotScripts are half-dead if not questionable, probably idiotic to use anything not updated due to security issues.

Google was not of much help either. An area which goes payware when quality is good I think. Some random people from hits said well why not use a wiki? May be. I have no use for any, was just curious.

68kb http://68kb.com/ was one of the more interesting, going by a quick look. I remembered url at least.

I was playing with the idea of setting up a WP site actually. For Wordpress there is only 1 I think. Faqtastic http://faq-tastic.com/ Lite version is free but 35£ for Pro is almost necessary. 1 time fee, no annual nonsense. If I were to pay for that I would like to see some activity regarding WP 2.9. I am sure it works but I dont like last update was 6 months ago. Good he is on twitter then, very active too. But strange that he hardly ever speak of his plugin! Except:
Quote
WordPress 2.9 is out. FAQ-Tastic users, please note: I've not had a chance to test compatibility just yet. Let me know if you have! Thanks.
Unless FAQ-Tastic is just a hobby for him when he is bored he have had plenty of time to test. BS to me. They release dev. versions, betas, RCs for this reason. This could show "risk" of paying up. Payment details he gets 1 point for, updating as in making sure plugin is here in working condition "forever" he get 0 point for. Looking for cool HotScript entries spells out question of x being alive or not.

cmpm

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Re: Free Knowledgebase software
« Reply #3 on: January 15, 2010, 02:51:25 PM »
online search specific type sites-

http://www.snappyfingers.com/

http://www.pdfgeni.com/

http://www.pdf-search-engine.com/

http://www.copyscape.com/

http://www.errorkey.com/

http://brupt.com/

snappyfingers is possibly the type you are looking for
i just threw in the others cause i had 'em in my bookmarks
they might be useful

-edit-
sorry, I totally missed what you are looking for, justice
« Last Edit: January 15, 2010, 08:48:06 PM by cmpm »

justice

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Re: Free Knowledgebase software
« Reply #4 on: January 15, 2010, 07:59:36 PM »
68kb seems very good although a little unfinished (modules had to be activated using a config.php change). However, very nice!

mohamedm

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Re: Free Knowledgebase software
« Reply #5 on: January 20, 2010, 03:26:26 AM »
You can use MediaWiki http://www.mediawiki.org/, there is this extension that you might find useful: http://www.mediawiki.org/wiki/Extension:Knowledgebase

40hz

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Re: Free Knowledgebase software
« Reply #6 on: September 16, 2013, 06:01:51 AM »
^Please don't spam or astroturf the forum.