-------- Original Message --------
Subject: Re: Why did you charge me $39.95
Date: Mon, 5 Dec 2005 08:46:51 -0500
From: Think All Publishing Customer Support <firstname.lastname@example.org
To: Karlie Robinson <EMAIL_REMOVED>
I see your subscription was canceled on 12/04/2005 01:37:03 PM. You will not
receive any more CDs or charges from Think All Publishing.
I am sorry that you are not happy. When you placed the order, you checked the
trial period and have not returned the CDs, we conveniently charged you credit
12/12/2005 than we might be able issue you a refund. If you have not already
done so, you can return CDs to:
Think All Publishing LLC
Attn: Returns Dept.
Return #: 1110356
P.O. Box 462009
Garland, TX 75046-2009
You can contact us after 30 days from your order date to see if we have received
your CDs and if we will be able to issue you a refund.
Thank you for trying out our software!
If we can be of further assistance, please don't hesitate to contact us.
Our Customer Service associates are available 24 hours a day, seven days
a week and may be reached at 1.800.462.8144.
I hope that helps.
Have a great day!
Think All Publishing Customer Service
Just go to our main website – www.thinkall.com
link at the bottom of the page.
BTW, I did return the discs, but "might be able issue you a refund" means don't hold your breath
[mouser: i removed the email address for reasons described in the thread]