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top secret: tech support cheat sheet (xkcd)

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Deozaan:
This is definitely being sent to my mother! But I'm afraid I'll need to teach her how to follow a flowchart.
-Deozaan (August 24, 2009, 03:31 AM)
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Give her that: http://xkcd.com/518/
 :P
-fenixproductions (August 24, 2009, 08:14 AM)
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Perfect! I've sent them both to her. (c:

Lashiec:
This is definitely being sent to my mother! But I'm afraid I'll need to teach her how to follow a flowchart.
-Deozaan (August 24, 2009, 03:31 AM)
--- End quote ---
Give her that: http://xkcd.com/518/
:P
-fenixproductions (August 24, 2009, 08:14 AM)
--- End quote ---

Heh, brilliant. New activity for Saturday nights: FreeBSD install parties ;D

And the new flowchart is so spot-on, I'm actually ashamed :-[

app103:
Found a reference to the flow chart today: http://friendfeed.com/logicalextremes/00b65853/neighbor-just-called-got-new-mac-did-software

 ;D

mwb1100:
The flowchart is missing my big-gun, magic bullet:  restart the machine.

This fixes 90% of the problems I get asked about.

40hz:
The flowchart is missing my big-gun, magic bullet:  restart the machine.

This fixes 90% of the problems I get asked about.

-mwb1100 (August 25, 2009, 11:14 PM)
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 ;D I hear you. About a third of the problems I get to deal with end up being JOOTTs.

JOOTT  - Just One Of Those Things

(pronounced: jute)

Any system problem that ultimately gets 'fixed' by simply rebooting the machine; or, reinstalling the software.
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 8)

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