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Author Topic: License key does not work  (Read 4942 times)
ctstud
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« on: August 09, 2009, 06:26:14 AM »

After I paste the license code and click on accept, the message appears that the key has been saved, however when I right click on the Screen Captor Icon the About line still says; "Enter new License code" I have tried multiple times.
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mouser
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« Reply #1 on: August 09, 2009, 06:30:52 AM »

Choose the about item from menu and see what it says in the about box -- does it list your name/email?  if so then the license has been accepted.
The menu item will still always say "About (Enter new License Code)".
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amin_giga
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« Reply #2 on: September 11, 2009, 02:11:16 PM »

im pasting the key into it and it starts with r* but it keeps giving me this eror :
Error: Bad License Key syntax.  Error in License Key text syntax -- please check that you copied+pasted the entire license key begining with *r.
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mouser
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« Reply #3 on: September 11, 2009, 02:14:59 PM »

sometimes this happens if you grabbed the license key for a different program.. on the license key page note that there is a list of license keys to download for different apps.

email me if you continue to have problems and i can try to help (mouser@donationcoder.com)
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trharr
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« Reply #4 on: September 27, 2009, 01:59:30 AM »

Each time I try to enter the license key, it returns the following message. "Error: Bad License Key syntax.  Error in License Key text syntax -- please check that you copied+pasted the entire license key begining with *r." I am certain the key was pasted correctly. Please advise a solution. Thank you.
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mouser
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« Reply #5 on: September 27, 2009, 02:07:26 AM »

most often the problem is what i said above -- the license key download page actually has links to download license keys for different programs -- and people just click on one of the links randomly, and end up with a license key for a different program. 

so make sure when you go to the license key page (http://www.donationcoder.com/Keys/index.php) that you click the link corresponding to the application you will put the license key into.

email me for more help (mouser@donationcoder.com) if you are still stuck  thumbs up
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