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Author Topic: Help! Outlook Express problem.  (Read 1751 times)

catalac

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Help! Outlook Express problem.
« on: July 21, 2009, 10:38:04 AM »
I can no longer send any emails using outlook express, I get an error report stating "one or more of the recipients is rejected by the server" and it also states "Relay access denied". This problem started without any warning or changes, it applies to Replies and also to new emails. Can anyone help please?

techidave

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Re: Help! Outlook Express problem.
« Reply #1 on: July 21, 2009, 11:36:13 AM »
I have seen the first error when a user tries to send group emails and there is one bad address in the bunch.  delete it and resend.

AndyM

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Re: Help! Outlook Express problem.
« Reply #2 on: July 21, 2009, 01:43:41 PM »
There have been problems reported with Outlook Express after updating to IE8, although your problem isn't one I've read about.

Does the onset of your problem coincide with updating to IE8?

catalac

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Re: Help! Outlook Express problem.
« Reply #3 on: July 22, 2009, 05:40:16 AM »
Thanks technidave, I have tried this without success, so I have downloaded Windows Live Mail and set up a new email address, which is working fine with each of the addresses I was trying to send to! It also supports my original email address.
Thanks also AndyM, no, I haven't yet upgraded to IE8, so it must be something else.

techidave

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Re: Help! Outlook Express problem.
« Reply #4 on: July 22, 2009, 12:46:58 PM »
This has happened with Outlook on our school email.  I (wrongly) guessed that the same would be true with OE.

Carol Haynes

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Re: Help! Outlook Express problem.
« Reply #5 on: July 22, 2009, 05:35:00 PM »
You could try running the Fix MAPI tool - which should repair the MAPI interface that Outlook and Outlook Express uses.

To run the program to fix this problem, in C:\winnt\system32 or C:\windows\system32, double-click Fixmapi.exe.

In Vista just type fixmapi in the search box in the start menu.