> I just paid $243 on May 11 to have my hard drive wiped and Windows XP reinstalled and I already have a problem.
There could be two things.
This tech guy installed a VLK version of Windows. Microsoft blacklisted some widespread VLK keys recently, so there...
Or you got some malware.
Anyway, this person who cleaned and installed Windows XP for you, messed up. Call this person and demand to have these issues fixed, for no cost. This can be done by remote desktop software and probably takes few minutes only. A not working Windows XP version or leaving someone with administration rights + no protection against malware isn't worth $243 at all.