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Author Topic: "Fatal Error" when trying to register Evernote 2.2  (Read 3283 times)

CodeTRUCKER

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"Fatal Error" when trying to register Evernote 2.2
« on: May 19, 2009, 03:24:28 PM »
I had to re-install EN, but I never had a license as I always used the lose-features-after-trial "free" demo version.  I have decided I want to go ahead an purchase a license for EN 2.2 (do not like the "new-improved" 3.0 web version), but when I went to register I found the following...

"... Scroll down to purchase EverNote 2.2. First, let us introduce you to the new Evernote —the only note taking service that makes all your notes and memories accessible across all the devices and platforms that you use. The best part: it's free!
Introducing the new Evernote...[blah, blah, blah]"

 Further down the page...

"Fatal error: Call to undefined function __() in /home/vhosts/trunk/new.evernote.com/about/promo/index.php on line 102"


I do not know PHP, but the "function __()" seemed kind of odd to me.  It is exactly the same message at any time on every browser I have tried.

In your opinion, is this a real "Fatal Error," or just a subtle, "you can not register Evernote 2.2 anymore" statement.

TIA
« Last Edit: May 19, 2009, 05:22:02 PM by CodeTRUCKER »

mouser

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Re: "Fatal Error" when trying to register Evernote 2.2
« Reply #1 on: May 19, 2009, 03:28:37 PM »
it means they have a php programming error on their web page, nothing more.

CodeTRUCKER

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Re: "Fatal Error" when trying to register Evernote 2.2
« Reply #2 on: May 19, 2009, 03:50:30 PM »
it means they have a php programming error on their web page, nothing more.

I hope so.  I have not been able to make contact with them yet, but I will let them know it is broke when I do.  Thanks for the reply!

CodeTRUCKER

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Re: "Fatal Error" when trying to register Evernote 2.2
« Reply #3 on: May 19, 2009, 05:17:36 PM »
I am not crying "Conspiracy!" or anything like that, but someone is not minding the store because in researching further I found this at the bottom of the page...

Is Evernote 2 still available?
Evernote 2.2 is no longer available for download or purchase
.

So which is the real deal?  :tellme:
« Last Edit: May 19, 2009, 05:19:29 PM by CodeTRUCKER »

OldElmerFudd

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Re: "Fatal Error" when trying to register Evernote 2.2
« Reply #4 on: May 29, 2009, 12:26:33 AM »
Yeah, I don't care for the new web-based version either. Got the same php error tonight when I tried to download 2.2 from 3rd party sites. EN's home page says 2.2 is no longer supported. They're really pushing to get users to purchase the s/w. The free version allows 40 MB monthly upload allowance; sharewear gets you 500 MB for $5/mo. Free version also limits types of files.

hth
Ron
Always code as if the guy who ends up maintaining your code is a violent psychopath and knows where you live.

CodeTRUCKER

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Re: "Fatal Error" when trying to register Evernote 2.2
« Reply #5 on: May 30, 2009, 12:25:46 PM »
Reporting back...
I contacted "Evernote Support" to discuss/resolve my issues with Evernote 3.0.  Should anyone decide to do so, be warned that after some 10 emails back-and-forth to "Evernote Support" I finally realized I was in a conversation with at least three (maybe more) different people, but none of them used a different name!  Everyone was "Evernote Support."  This made things very difficult since each one I was in "conversation" with apparently did not read the history of my issues and responded to my concerns very randomly.  Weird.  It was like the "tech" had schizophrenia since no one wrote they were a different person.  I remained somewhat bewildered by the exchange until a "supervisor" entered the discussion and explained.  In reply I posed the possibility that each different tech could use pseudo-names (like everyone else) to help keep the customers from driving themselves batty trying to add 1+2+3 and make it equal 4!  The response was that "security" and "customer convenience" dictated that all communication should be under the singular umbrella of "Evernote Support."  Is this ridiculous or am I missing something?  I again tried to explain that each one using a different nickname would have no impact on "security" whatsoever and would be of tremendous service to their customers.  This fell on deaf ears.

Once the mess began to clear up, I entertained the possibility that I might take another look at 3.0 and explained my "pros" of EN 2.2 over the "cons" of 3.0.  Again, my efforts to extract a licensed copy of EN 2.2 was thwarted.  On a brighter note, I was told 3.0 can be made to resemble and function like 2.2 and that a user can get their data from their server at anytime in a usable format, albeit in a disconnected form.  The text is downloaded to your computer into one folder in HTML format and the graphics are downloaded into a different folder.  I am guessing that the HTML contains links to the graphics, but this was never made clear and I have not tested it yet.  If I get the chance to test this out, I will report back here.

Next on the agenda was in regard to their shift to web-based, subscription-based provisioning/storage.  I explained that I, nor many I had heard who voiced their concern, was NOT in favor of "subscribing."  "Evernote Support" stated that they were "forced" to do it.  I responded that in that case, I was "forced" to forgo their 3.0 offering and look elsewhere.  At this point in the conversation they shifted to sales-pitching the 3.0 which I did not respond to and left it at that. 

Bottom line...
  • I actually had to help them locate their php error on their server (which they apparently have not fixed yet per OldElmerFudd above).  Personally I found it odd that they could not search their own server to locate an erroneous link, but had to have my help?!?
  • There is NO WAY they will help you out with getting Evernote 2.2 anymore.
  • In theory, there are some redeeming characteristics to 3.0...
    • EN 3.0 can be made to look like and act like 2.2.
    • EN 3.0 can be used standalone (without using the web).
    • If one uses the web, one can extract their data in non-proprietary formats at anytime day or night and according to "Evernote Support" even if their server is down.  Unfortunately, I received no explanation of how this is possible.
.

I have to say that the whole ordeal/fiasco was most disappointing.  I have never had a problem with privately requesting and making a "deal" with different software vendors to acquire legacy products that worked for me.  I have no way of knowing what is really going on, but the only other time I have noticed anything remotely this herky-jerky was when a vendor was responding to litigation.  This affair was really taxing and should you decide to contact "Evernote Support," please keep these things in mind, but maybe they were all just having a bad day and you will fare much better.

Regardless, should anyone have interest in Evernote, I recommend to only look at 3.0 without comparing it to 2.2 since it is still a good program and could serve one well.  It still is the fastest search of your data on the market AFAIK.