Main Area and Open Discussion > General Software Discussion

Automated Response Detection Software

<< < (2/2)

Target:
I suspect you might need to change your tack on this one - <a href="https://www.donationcoder.com/forum/index.php?topic=12503.0>Deozaan's Kodak thread</a> may be of interest/use

I doubt identifying the originating mail client is going to help you, and unless you stage some sort of DoS (by flooding their email servers) it seems unlikely your going to attract any attention via an electronic medium (unless maybe your a blackhat hacker, in which case you've probably already drained their corporate bank accounts, transferred any remaining assets to the charity of your choice, hashed up a video incriminating the CEO in a child pornography ring, published it on youtube, then skipped off to Switzerland to enjoy your new 'product')

edit: spelling corrections (DOH!!)

SKesselman:
Thank you Target, I read the thread. What Deozaan received was a classic automated reply, without a doubt.

I would love to start a blog as Carol suggested, but I'm not skilled enough to protect my PC, should I piss off the wrong person. In this case, the whole thing looked like a suspicious one-man show. Go ahead, laugh, I am such a sucker, sometimes!! He (?) actually sent me an email today.

Last week's email states that the reason why my product is late is "None of (my) business", (I never asked why) but it reads nicely, not sarcastic. So, I wondered if perhaps he was using automated response software & it couldn't discern between the phrases, "None of your business" & "Does not concern you/is our concern/is nothing you should concern yourself/be concerned with".

I have a particular interest in AI, & in automation software of all kinds, but no skills to create it, so I never mention it here.

I'm now convinced that what I received was not an automated letter at all, just a really, really poorly written form letter.

This company clearly needs an editor for their web site communications with the outside world.

BTW I found the name of software, Bulletmail, in the header of his email, & visited their web site. It seems much more geared toward campaign writers and people sending out subscription newsletters. So, unless auto response programs are not actually email clients, & they work with other email clients, I don't think it's auto response software that was used.

But I still wish I had a program to tell me so, for next time. :-\

Target:
It seems like it's relatively easy to set up a bot to monitor an inbox and issue responses via an associated email tool (no doubt others here far more knowledgable than I could comment on this).

sadly in a lot of cases they appear to place more emphasis on the 'artificial' than the 'intelligence'...

and to the best of my knowledge there's no way to differentiate between an automated response and one generated by an actual human bean (unless you have lots of examples, ie letters written by actual people are nearly always different, whereas machine generated texts never are)

Also check around, there may be a forum where you could sound off, or at least ask some pointed questions

SKesselman:
Also check around, there may be a forum where you could sound off, or at least ask some pointed questions-Target (March 03, 2009, 10:56 PM)
--- End quote ---

DUH! That is so obvious & yet, it never occurred to me to do so.
Maybe I forgot about complaint forums on purpose though, because they do put a knot in my stomach.

If he's honest, I'd feel horrible having written that I felt ripped off. I mean, again  :-\

Target:
you don't have to write anything firstup - have a browse and see if anyone else has had issues first

chances are they may already have a solution for you, and if not, then ask some questions (ones that make it obvious your unhappy with their service/responses) before you vent your spleen...

Navigation

[0] Message Index

[*] Previous page