I finally got around to setting up WaggleImage, as the wife finally wants to switch our accounts over to electronic billing. So WaggleImage should wind up replacing our filing cabinet.
Anyway, after installing, I immediately ran into a problem where I wasn't able to start up the program. But upon contacting their support, WaggleSoft's Dean spent a good deal of time with me, right through the weekend, eventually finding a way around my problems. So the app is running properly now, and I'm off and running.
I just wanted to return the favor for their dedicated customer service, by publicly giving them kudos for it.