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Author Topic: HOW and WHERE to report bugs and suggestions!  (Read 11774 times)
brotherS
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« on: November 10, 2005, 09:20:57 PM »

Please use the new BUG TRACKER (see button above) to report bugs and suggestions. If you feel it also needs to be discussed you can report it there and post the exact URL with comments here.

@mouser: Please make this sticky, feel free to add info smiley
« Last Edit: November 10, 2005, 09:30:10 PM by mouser » Logged

Thank you.
mouser
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« Reply #1 on: November 10, 2005, 09:31:54 PM »

definitely feel free to in the forum but do also make sure to enter it into the bug tracker when you know its a real bug or a real feature request -
and by all means add a link in the bug report to the forum post and/or vice versa.

the bug/featurequest tracking system is extremely helpful to me and increases the speed at which the issue will get resolved.
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AbteriX
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« Reply #2 on: November 12, 2005, 09:06:16 AM »

Shouldn't the bug tracker have an section
to report bugs and feature wishes
for the forum issues too ?

and for the wiki ?
and for the homepage it self ?
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Greetings, Stefan.
mouser
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« Reply #3 on: November 12, 2005, 09:19:13 AM »

added:
"GENERAL SITE ISSUES"
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jpar5
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« Reply #4 on: June 13, 2007, 09:16:00 AM »

Mouser,

Couple of questions/suggestions for something new.  Do you know of any software that will do the following:

1.  Monitor a file that is periodically growing in size, and notify the user when it reaches a certain size?  I archive email to .pst files and need to know when they are approching the size of a CD so I can burn it and delete it from my hard drive.  Thoughts?

2.  Monitor an application or internal web address to make sure it is active, and report to the user if it is not?  I have a video surveillance piece of software running on a remote PC with a web interface to it (or I can remote desktop into the machine).  I need to make sure the surveillance software is running.  The software won't run as a service (as far as I know), so if the machine reboots due to power outage, etc. it can be days before I realize the system hasn't launched the software and hasn't been recording.  Thoughts?

Thanks!
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lanux128
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« Reply #5 on: June 13, 2007, 09:46:44 AM »

welcome aboard, jpar5! smiley why don't you post the question in the following boards?

Post New Requests Here
General Software Discussion

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jpar5
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« Reply #6 on: June 13, 2007, 09:53:40 AM »

Done.  Thanks!
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mouser
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« Reply #7 on: June 13, 2007, 10:27:36 AM »

jpar reminded me i should post here that the bugtracker is disabled for now, because it was becoming redundant with the forum and too hard to maintain; please post bugs in the forum instead, in the section specific for the program you are having trouble with.
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HankFriedman
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« Reply #8 on: September 04, 2009, 07:19:22 PM »

I have a tidbit for the next newsletter (at least I think it's valuable :-)

For failing DVD/CD drives:

Even encounter a DVD/CD drive that starts refusing to open? I have, several times. It started happening again with my current drive, so I scoured the web for solutions, since otherwise the drive was working fine.

The solution is easy: take the clear plastic spacer (shaped like a CD) that comes with spindles of CDs and DVDs and leave it in the drive whenever you're done using the drive.

In other words, never leave the drive empty. If you don't have one of these clear spacers, then just leave an old CD or DVD in the drive, one you don't mind keeping there.

This keeps the drive opening and closing like a charm, and extends its life for a long time.

It has been months now since I started using this method, and the drive works perfectly.

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scotepi
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« Reply #9 on: May 07, 2013, 09:11:37 PM »

Not seeing any bug tracker link at the top of the page
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mouser
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« Reply #10 on: May 07, 2013, 09:15:49 PM »

Welcome to the site scotepi.
We changed from using a bug tracker to just using forum threads.. if you let me know which program of ours you wanted to comment on i can point you to the right forum section.
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