Home | Blog | Software | Reviews and Features | Forum | Help | Donate | About us
topbanner_forum
  *

avatar image

Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
  • December 06, 2016, 04:22:03 AM
  • Proudly celebrating 10 years online.
  • Donate now to become a lifetime supporting member of the site and get a non-expiring license key for all of our programs.
  • donate

Author Topic: Polar Help Desk  (Read 2698 times)

Cuffy

  • Participant
  • Joined in 2007
  • *
  • default avatar
  • Posts: 392
    • View Profile
    • Donate to Member
Polar Help Desk
« on: August 10, 2008, 12:27:27 PM »
Anyone looking for trouble?
I found some!
Polar Help Desk freeware..........
http://www.polarsoft...l.asp?intProdID=1929
There's a freeware version there which I have downloaded and installed on XPPro64 and XPPro32. I have IIS installed on both machines and the setup for Polar declares a successful install.
I can't get it to work on either machine!
Up front........ I have absolutely no need for a help desk. I ran across the software by accident and was curious to know if it could be adapted to categorize and index tips and tweaks.
If anyone is interested in playing with it I would be happy as hell to learn how to make it work.
It may be worthless for what I was trying to do but gravity wasn't a high value item either until somebody figured out how it worked!

 8)----------------

40hz

  • Supporting Member
  • Joined in 2007
  • **
  • Posts: 11,768
    • View Profile
    • Donate to Member
Re: Polar Help Desk
« Reply #1 on: August 10, 2008, 01:28:11 PM »
was curious to know if it could be adapted to categorize and index tips and tweaks

Wouldn't you have been better off with some form of knowledgebase app or (oh how I hate to say this!) wiki?

You could start with this very popular one:

Quote
Remlap KnowledgeBASE is a free-format, text, images and digital objects database application. Employing an innovative system of Keywords Indexing, documents can easily be located at a later date.

Download at: http://www.softforal...edgeBASE02070339.htm

Publisher's website: http://www.remlapsoftware.com/

Or more choices here: http://www.filedudes..._Knowledge_Base.html
« Last Edit: August 10, 2008, 01:31:31 PM by 40hz »

Cuffy

  • Participant
  • Joined in 2007
  • *
  • default avatar
  • Posts: 392
    • View Profile
    • Donate to Member
Re: Polar Help Desk
« Reply #2 on: August 11, 2008, 10:11:49 AM »
Thanks, I'll take a look at Remlap.

 :)