Home | Blog | Software | Reviews and Features | Forum | Help | Donate | About us
topbanner_forum
  *

avatar image

Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
  • December 10, 2016, 10:34:44 AM
  • Proudly celebrating 10 years online.
  • Donate now to become a lifetime supporting member of the site and get a non-expiring license key for all of our programs.
  • donate

Author Topic: what to do with web-spit?  (Read 4337 times)

vizacc

  • Supporting Member
  • Joined in 2007
  • **
  • Posts: 63
    • View Profile
    • Donate to Member
what to do with web-spit?
« on: June 25, 2008, 09:22:16 AM »
hi,
I'm writing in regard to my company:

we write a free software for nearly 10 years, giving free updates, free releases and many updates.
the product is helpmaker. - the product is found in the URL: www.vizacc.com

we also host the turbopower newsgroups at no charge.

every now and then, we get slurs, personal attacks, insults, false claims against us.
today, this has raised it's ugly head again.

what should we do about this?


vizacc

  • Supporting Member
  • Joined in 2007
  • **
  • Posts: 63
    • View Profile
    • Donate to Member
Re: what to do with web-spit?
« Reply #1 on: June 25, 2008, 09:26:26 AM »
by the way,
our commercial products are used by tens of thousands of users:

- one commercial product is nominated as 'best...' in one category by the Shareware Industry Conference

- another product is used by MS, (computer manufacturer. makers), (telephone companies), (banks).

- another product is purchased by large corporations and used world-wide.,
one deployment of a multi-national company: Japan, London, Tokyo, Singapore, USA (Multiple States), France, Germany, India, and so on.

 


Veign

  • Charter Honorary Member
  • Joined in 2005
  • ***
  • Posts: 993
    • View Profile
    • Veign - Where design meets development
    • Donate to Member
Re: what to do with web-spit?
« Reply #2 on: June 25, 2008, 09:40:42 AM »
Nothing you can do but forge ahead and keep doing things right. 

40hz

  • Supporting Member
  • Joined in 2007
  • **
  • Posts: 11,768
    • View Profile
    • Donate to Member
Re: what to do with web-spit?
« Reply #3 on: June 25, 2008, 10:30:16 AM »

we also host the turbopower newsgroups at no charge.

every now and then, we get slurs, personal attacks, insults, false claims against us.
today, this has raised it's ugly head again.

what should we do about this?



Just curious, what exactly is being said about you? You have a pretty harmless looking product line so I can't imagine what could be said about you that would have much traction. Are your products being slammed? Are the attacks directed at an individual or individuals within your company? Is somebody being an idiot in your news groups? Could you be a little more specific about what is going on?

Quote
by the way,
our commercial products are used by tens of thousands of users:

- one commercial product is nominated as 'best...' in one category by the Shareware Industry Conference

BTW: Your second post kinda reads like an advert, dontcha think? ;) Just a thought...
« Last Edit: June 25, 2008, 10:34:24 AM by 40hz »

jgpaiva

  • Global Moderator
  • Joined in 2006
  • *****
  • Posts: 4,727
    • View Profile
    • Donate to Member
Re: what to do with web-spit?
« Reply #4 on: June 25, 2008, 10:51:11 AM »
I only have one advice: answer to those individuals in a decent way and explain them why they are wrong.
Please, please don't follow other companies' policies of erasing the posts that you consider bad for your reputation, it gives a VERY bad look for the costumer. I do agree with doing moderation on the wording, if necessary.