Another thing you can do is adjust the acoustic settings using a disk feature tool from the manufacturer. You can trade a little performance for a quieter drive that will last a bit longer. The feature tool is usually a iso downloadable from the manufacturer's site that you burn to a bootable CD so you can change hardware settings.. This was one of the first things I did on my Thinkpad because my Hitachi HD was very noisy. I think many of the feature tools also come bundled with the ultimate boot CD: http://www.ultimatebootcd.com/
Your friend should spend some time learning how to present material properly, though... at not place does he explain what the problem really is. I guess it's read/write head auto-park on inactivity, though?
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