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Extended Download Protection Plans? A waste of money?

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Renegade:
Not so sure that I'd say it's a rip off, but...

I have some Rhino Software licenses. I can login to the Rhino site and download the old version where my upgrade insurance expired. Very nice touch and shows that they "get it" when it comes to customer service.

Then again, it may make sense for some people to try and compete on price, but gain additional revenue through "protection" plans. It's just shifting the revenue model somewhat. I don't think it's a very good direction to go in, but I can understand why some might do it. It sends a "customer service" red flag up for me.

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