My wife - who was an assistant manager for them at the time - told me later what a stink I made! Special training, etc. and a revamping of their "online presence".
That's awesome! Who knew you had such power? :)
Sorry, but banks are basically stupid, simple animals who will violate any security parameter for the sake of cutting spending and making money!
Truer words were never spoken. Banks often include links in the emails and can be very hard to distinguish from a phishing scam. Two days ago I received an email from Discover Bank informing me that external bank accounts had been added. I went to login (using my bookmark) and Firefox complained that while the page I was on was secure, the username and password were going to be transmitted in plain text. This didn't make any sense, and after a few times of trying different ways to login, I gave up, never logging in because I didn't trust the site.
Yesterday I received this email.
You may have received an email indicating that you have successfully enabled one or more of your bank accounts for funds transfer service. Please disregard this e-mail as it was sent in error as part of the upgrade to our new Account Center. Please note that the Account Center is currently unavailable as we upgrade and will be available beginning Sunday, February 14. We apologize for any confusion this may have caused.