thanks all for the replies.
the show in question is the daily catholic mass televised by EWTN. it runs for one hour daily. EWTN via Brightcove seems to have bent over backwards to prevent you from recording their shows on a pc. odd considering they're a christian religious network.
i've tried VLC and every browser helper i could find for both chrome and firefox. all to no avail.
i also tried 8 different video capture tools (2 free 6 commercial). only one of them worked. but it only worked intermittently. hardly worth the $79 asking price for something that failed to start recording or errored out somewhere 2 times out of 3. i would have gladly bought it had it worked better.
almost makes one long for the days of VHS tape. and mourn that video DAT recording never really took off.
so be it.
in the end i suggested the only practical way would be to videotape it. if they could find a 'still working' VHS recorder. it turned out one of their staff did. and she volunteered to do it for them.
problem solved. amen.