Hey Mouser,

I'm running CH&S v2.54.1 - Apr 2, 2020 (according to the help file.  Or v2.54.0 on the Help About screen)

Last year about this time, I reported a CTD in Affinity Designer while CHS was running, but not when it wasn't.  Adding the Affinity Designer exe to the ignore list wasn't working.  I got the CTD if CHS was monitoring the clipboard even though told to ignore Affinity.

So now I'm working in Excel.  It throws the error “The Picture Is Too Large and Will Be Truncated” whenever I try to copy a block of cells past a certain size.  If I turn off clipboard monitoring in CHS, the error stops in Excel.  Turn on monitoring in CHS and Excel throws the error again.  So I added excel.exe to the ignore list.  Nope.  Still throws the error (both programs restarted after adding Excel to the ignore list).

I don't know where we are with this, or where it ended after the previous round of discussions on this.  You asked me to send you an email, which I did, but idk what happened after that.

Could we please re-open this matter and get the ignore list working? 

Oh, and in doing some self-troubleshooting, I found this that you might be interested in (although you probably already know):  https://blog.techinline.com/2019/02/21/picture-is-too-large-and-will-be-truncated/

Hey Mouser,

I'm running CH&S v2.54.0.

A recent crash-to-desktop issue with Affinity Designer when copying a group of elements in a drawing caused me to reach out to them (Serif Software) to alert them to this 100% reproducible crash.  Their response was, "are you using a clipboard manager, and if so could you disable it and try again?"

Long story short, both CH&S and the new Windows 10 Clipboard History feature were running.  When I exited CH&S and turned off Clipboard History, Affinity Designer stopped crashing.  So I turned them on again, but NOT at the same time.  If either is running Affinity Designer will crash.  So that's a "bug" that Serif Software needs to deal with.

BUT...
"I thought to myself, CH&S has an ignore list.  If I add Designer.exe to the ignore list, it shouldn't crash."  But it does!

So, TLDR:  Affinity Designer doesn't like clipboard managers and will crash performing a copy operation if one is running, but setting CH&S to ignore Affinity Designer doesn't fix the problem.  So I'm here to ask you why, if CH&S is set to ignore Affinity Designer, it is still interacting with it in some way and causing it to crash?  (or have I done it wrong somehow?)