Messages

1

Screenshot Captor / Re: Grapics Card error pop-up on capturing

« on: April 24, 2022, 12:31 PM »

Ah, that has fixed it, thank you so much.  Not sure why it suddenly started happening, don't remember going into settings - hey ho.

Excellent support as always.  Thank you 

2

Screenshot Captor / Re: Grapics Card error pop-up on capturing

« on: April 24, 2022, 11:27 AM »

Sorry, previous link was looping without showing the error.  Try this one -

https://www.loom.com...4cc69f95876e6f0202ec

3

Screenshot Captor / Re: Grapics Card error pop-up on capturing

« on: April 24, 2022, 11:25 AM »

It happens whenever I do a capture - have recorded a quick loom video to show - https://www.loom.com...4cc69f95876e6f0202ec

4

Screenshot Captor / Grapics Card error pop-up on capturing

« on: April 23, 2022, 09:47 AM »

I have been a happy user of Screenshot Captor for many years, but have been getting an error message when using it for the last few weeks.  It seems to to be working correctly, i.e. screenshots are being captured correctly, but each time I use it I get a pop-up error message which says

 "Screenshot Captor Error - you need to configure an external graphics card in options" 

Unfortunately the pop-up disappears too quickly to be able to capture it!

So, is not causing any problems as such but is a slight irritation.  There have been no changes to my hardware  (HP laptop running windows 10), could a windows update have caused the issue?

5

Screenshot Captor / Re: Pasted images too large with new laptop

« on: November 30, 2017, 07:07 AM »

Now, on this new laptop with high resolution monitor, I capture the same screen area but when I paste it in the size is enormous - and I have to go to Excel format picture, edit dimensions and reduce the size to approx 30%. Which is rather time consuming as I have to do this many times a day.
___________________________

-GillMcC (November 27, 2017, 06:32 AM)

I know this might sound silly, but after you have pasted the (overly large) image into Excel, have you tried grabbing it by the bottom RH corner and making the image smaller by pushing the corner diagonally upwards and to the left? You should also be able to make it bigger, by dragging it out in the reverse direction.
That's what I often need to do - adjust the size of an image - .....

By the way, I'm rather curious as to why, and what images are being pasted regularly into Excel in your case. If you don't mind my asking, are you able to describe the task that you are achieving with that?

-IainB (November 30, 2017, 12:15 AM)

IainB thanks for checking, but  this is what I used to do when the images were a little bigger than I wanted them to be.  However, now they are so large, that it is not possible to see the full extent of the image on the page.  As I require the image on the right hand side of my screen I have to drag the box then re-position the image about 10 times to get it the size I require!
That is why I have found it quicker, but still a PITA, to edit the dimensions.

I design in CAD, and copy a selected screenshot of my final design into my Excel costing sheet.  That way I have an image next to me to ensure I don't miss anything!  The image does not need to be large, just big enough for me to see everything.  It is also a good future reference, it is quicker to go to the Excel sheet to see the design than fire up the CAD package again.

6

Screenshot Captor / Re: Pasted images too large with new laptop

« on: November 29, 2017, 09:12 AM »

Any further thoughts/suggestions on this?

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Screenshot Captor / Re: Pasted images too large with new laptop

« on: November 27, 2017, 09:12 AM »

It is V 4.21.1

I did not make any changes to SSC between using the old laptop and the new, so I presume the issue is to do with the new higher Screen Resolution - it has caused a few different problems with various programs.  One other difference, the old laptop was using Windows 8.1, this one Windows 10

8

Screenshot Captor / Re: Pasted images too large with new laptop

« on: November 27, 2017, 08:41 AM »

Just to make sure nothing is amiss, I have attached a screenshot of my Image File format screen

9

Screenshot Captor / Re: Pasted images too large with new laptop

« on: November 27, 2017, 08:21 AM »

Yes, default PNG

10

Screenshot Captor / Re: Pasted images too large with new laptop

« on: November 27, 2017, 07:20 AM »

Yes, although I did not close and re-open SSC just clicked Apply

11

Screenshot Captor / Re: Pasted images too large with new laptop

« on: November 27, 2017, 07:09 AM »

Thanks for the prompt reply.  I tried changing the DPI - all the way up to 600, but it does not seem to make any difference.

12

Screenshot Captor / Pasted images too large with new laptop

« on: November 27, 2017, 06:32 AM »

I would like to start by saying how much I love this program - use it constantly.

I recently purchased a new laptop - HP Spectre 360 with a high resolution monitor - 3840 x 2160.  Since using this I now have a problem with the size of pasted images.

Previously, on my old laptop, I would Grab a Selected Region of an image on my CAD package and paste it into Excel - in very non-technical terms (as this is the easiest way to explain what is happening) the image I was capturing would be about 15cm x 10cm of the laptop screen, and when this pasted into Excel it would appear as an image about the same size.

Now, on this new laptop with high resolution monitor, I capture the same screen area but when I paste it in the size is enormous - and I have to go to Excel format picture, edit dimensions and reduce the size to approx 30%. Which is rather time consuming as I have to do this many times a day.

I'm sure hidden away in the configuration options, there may be a way for me to specify that I want a smaller image pasted in - can someone point me in the right direction please?