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Screenshot Captor / Re: Bug: Screenshot Captor switches into different resolution during screenshot
« on: January 08, 2019, 09:42 AM »
I found this old thread because it seems to describe the issue I'm having with my new laptop. I use my laptop connected to a dock with two external 24" monitors. Both monitors are identical and have the same 1920x1080 resolution. I'm using Windows 10 with the "Change the size of apps and text" set to 100% when displaying on the external monitors.
My internal laptop display is also 1920x1080 but "Change the size of apps and text" is set to 150%. When I perform a selected region screen capture when undocked on my internal laptop display, the entire screen is blown up and I'm not able to capture the content on the screen that I could see prior to initiating the capture.
If I change the "Change the size of apps and text" setting back to 100% prior to the screen capture, ScreenshotCaptor does not scale up the display during capture and I'm able to capture everything I see on the screen.
I'm using the latest version of the app and video drivers. Any ideas of how to prevent the issue without having to manually change the scaling factor everytime I undock the laptop?
My internal laptop display is also 1920x1080 but "Change the size of apps and text" is set to 150%. When I perform a selected region screen capture when undocked on my internal laptop display, the entire screen is blown up and I'm not able to capture the content on the screen that I could see prior to initiating the capture.
If I change the "Change the size of apps and text" setting back to 100% prior to the screen capture, ScreenshotCaptor does not scale up the display during capture and I'm able to capture everything I see on the screen.
I'm using the latest version of the app and video drivers. Any ideas of how to prevent the issue without having to manually change the scaling factor everytime I undock the laptop?