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« on: February 15, 2006, 02:16 PM »
Sure, thanks so much for the prompt moderation... What I have is that we are getting ready to switch our software user support department off of our old unix based call tracking software to Microsoft CRM (oh-boy). Our old system had a shortcut key defined where one could hit <shift> ~ at any time and get the text string for the current date, time, and user initials entered in to the resolution text of the support call to help document the progress of the assisting of the customer. Now that we are going away from that old system and over to the new web-based customer relation ship management system I wanted to give my users a similar Windows shortcut key that would allow them to just hit <ctrl> ~ and get the current date time and USERNAME entered in at the current cursor position whether that is in the Microsoft CRM in a text field or in MS Outlook or whatever. I started looking at different apps and have found four that we are looking in to. "Super Keys", "AutoHotKey", "Free QuickLauncher", "MemoKeys". I would loved to get recommendations on what is the easiest and most cost effective and smallest memory "footprint" manner to solve this simple request. I started to look into AutoHotKey but not being a programmer god, it was probably going to take me quite a while to get familiar with it and make it happen. Any suggestions? Thanks a tin for any assistance or recommendations you can offer. ERC...