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Messages - trialpay [ switch to compact view ]

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1
Found Deals and Discounts / Re: PowerCmd on Bits du Jour
« on: May 01, 2008, 10:10 AM »
Steven,

We're going to have to agree to disagree here.  I don't appreciate being called a scoundrel or having my integrity questioned, but I'm a big boy and will survive.

On Echinacea -- find me one peer reviewed research study in a reputable medical journal that proves its efficacy at treating or preventing illness (e.g., penicillin can provably wipe out many bacterial infections).  If something isn't FDA approved for treatment, it generally means that either the FDA is too slow to act (which sometimes it is), or that the "supplement" has absolutely no proven medicinal effect.  The fact that there's disagreement on Echinacea means that, as you say, caveat emptor -- the payment method is merely a conduit and not responsible.  Bank ATMs dispense cash that can be used to buy dangerous and unsafe goods.  I am not a medical expert and that's precisely the point of this analogy -- I don't believe Echinacea does any good which is why I don't buy it, and you disagree with me.  If you want to buy it, I'm not going to stop you -- if I'm Visa or TrialPay and you are committed to buying this product, we are not going to stop you because as non-doctors, we don't necessarily know which medical "expert" to believe and our specialty is processing payments for products that people want to get, and we have a clear feedback mechanism (like eBay) by which bad sellers are immediately removed from our system.

You're taking a few of the quotes out of context -- the "web of business relationships" was something that the New York Times wrote about us in a piece that was very positive about our model and customer experiences.  The partnerships are the advertising partners (Gap, Discover Card, etc) we work with on the other end.

I think I can come up with a few more analogies that illustrate my point -- but we're not going to see eye to eye here, which is fine. 

Alex

Hi Folks,

One more point. 

The dubious registry products have jumped at the chance to look legitimate and
increase their activities using Trialpay.

Here are some products names that are using Trialpay.  There may be more, as
these types of products operate in a murky realm.

Dubious
CleanMyPC
Registry Repair Pro
Registry Technician
TweakNow RegCleaner
Advanced Registry Optimizer (Sammsoft - reviews on File Forum, discussion on Security Stronghold)

Legit
Advanced Windows Care Professional - Iobit
Wise Registry Cleaner
Registry First Aid - Rose City

There was a Registry Cleaner that may not have been Eusings that seems to have
had a run as well, but no more.  Hard to tell.  Maybe Andy can tell use on that,
or any vetting at all, or responses, on the five above.

If anyone has had good experiences with the five I mark as "dubious", please share away.
Even if you have seen a real review from a reputable source (the top-ten-reviews site
is not reputable).

Caveat emptor.

Shalom,
Steven
-Steven Avery (May 01, 2008, 09:52 AM)

2
Found Deals and Discounts / Re: PowerCmd on Bits du Jour
« on: May 01, 2008, 12:49 AM »
Hi Steven,

I'm not sure I follow your logic.  This is kind of like saying that because there's a bad restaurant in Cleveland that takes Visa, you'll never use your Visa card, anywhere.  We are an open payment method -- we're another option alongside PayPal, Visa, MasterCard, Discover, American Express, Google Checkout, etc.

In fact, I think the analogy goes further.  If you go to a restaurant, pay with your Visa card, and are overcharged, Visa will allow you to dispute the charge.  Too many disputes and the merchant is dropped from accepting Visa ever again.

We do the exact same thing.  We have dropped merchants from TrialPay.  But what if somebody with a buggy piece of software is selling his software just fine with Visa, MasterCard, etc -- because people WANT to pay for it.  Should we not let that merchant on board simply because the product is buggy?  The point is that people want the product anyway.  We're not a review site -- if you want the product, pay for it, if not, don't.  We're just a conduit by which you can pay.  We are not staffed to examine the quality of each and every product sold with us because there are tens of thousands.

While some might prefer us to only work with 5 star restaurants, this is a largely subjective measure.  We literally have 4000 merchants using us and that number is growing rapidly.  Some of these are big names that pretty much every computer user will have heard of (McAfee, Skype, etc).  Some are far smaller.

I understand your point about rogue software, but I kind of feel the same way about many herbs and vitamins.  Most vitamins sold in grocery stores have not been proven to do anything but people still buy them.  Let's just say that I'm an executive at Visa and I can prove that Echinacea has absolutely no health benefit -- I mean I've proved it, lock, stock, and barrel.  The supermarket still wants to sell Echinacea.  People still want to buy Echinacea.  How does Visa get involved?  Should Visa have a drug laboratory for testing the efficacy of vitamins?  But Visa is used to pay for millions of different goods -- so how is that scalable?

The analogy is not perfect but I hope this gives you a sense for where we're coming from...

Alex

3
Found Deals and Discounts / Re: PowerCmd on Bits du Jour
« on: April 29, 2008, 08:40 PM »
Thanks for the quick response, mouser!  This is a great forum and I'm happy to be a part of it.

We're a lot different than the giveaway-of-the-day sites in that we don't have a portal -- we're much more like a PayPal in that we're a tool, or conduit, by which people pay for things online.  If a person uses us, Visa, Amex, PayPal, etc to pay, it's all the same in the eyes of the software vendor.  We are used directly by the software company itself in the same manner that they might use PayPal (although I recognize that our approach is far more unorthodox).  Check out www.lavasoft.com and click on the Download Now link and you'll see what I mean.

Thanks again for the warm welcome and hope to contribute in the future!

Best,

Alex

Thanks for the post Alex and welcome to the site -- it's excellent to hear about the approach to full licenses.

While I have no experience with TrialPay, my biggest concern with other kinds of special deals is exactly what Darwin was saying, a concern that one does not get a full fledged license which is upgradeable, etc.  From what you are saying TrialPay is committed to making sure users get full licenses just as if they had purchased the product, so that's great to hear.

4
Found Deals and Discounts / Re: PowerCmd on Bits du Jour
« on: April 29, 2008, 08:27 PM »
TrialPay is a bit... deceptive because it's sort of a glorified Giveawayoftheday licence - my experience is that you get a Trialpay username and licence, so it never feels like your own licence. Also, I'm not clear on how upgrades work.

Hi Darwin, I just wanted to respond to your post.  I'm the founder and CEO of TrialPay.

We work with over 4,000 merchants, including many of the top software companies, and also services like Skype, Zagat, Wall Street Journal, etc.

Virtually every single one of our merchants (or in this context, software developers/companies) treats us as a de facto payment method; when you "pay" with TrialPay (e.g., by buying flowers from FTD for Mother's Day), it's as if you paid directly with a credit card.  While I don't see every single account, as far as I know, none of the license keys are in our name -- that's not how the whole system is set up.  Most software vendors have an account with us set up in the same manner as they have an account set up with their payment processor.  For example, if you buy McAfee VirusScan with TrialPay, it's identical in all respects -- upgrades work the same way, it's fully functional, etc.  The only difference is that you paid through us instead of through PayPal, Visa, MasterCard, Discover, etc etc.

Please feel free to contact me directly if I can help sort this out -- if there is one particular merchant NOT giving real keys, that is not acceptable to us and we'll get to the bottom of it.

We really do try to provide a good deal to both the consumer and the software author; a perfect example really is mother's day, where people who would never consider paying for software will definitely buy flowers for their mother.

Thanks,

Alex

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