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I'm Signed Into the Forum But the Web Pages Say I'm Not A Supporting Member Even Though I Already Donated !

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Some sections of our website are available only to Supporting (Donating) Members, so you definitely want to make sure the forum recognizes you properly as a Supporting Member.

If you donated to the site but you are still showing up as a non-donating guest on the website and forum, don't panic! it's not part of a conspiracy.  It just means that you haven't "upgraded" your forum account yet.

Note that to be recognized as a Supporting Member on the website, you must first be registered on our forum.

After you are resgistered on the forum, you need to upgrade your forum account.

This is done simply by visiting the forum upgrade link you will have received via email when you donated (it's the same email with your non-expiring license key).  You'll find full instructions in that email.  You can also manually paste in the upgrade activation number from your forum profile page if you prefer.

If you have any trouble at all upgrading your forum account - just contact us using the form on this help page.  We will be delighted to help you and it will only take a minute.
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